Archive for March, 2020

  • 2020 Abrigo Gala is Postponed

    20 March 2020 / Uncategorized / 0 Comment

    The health and safety of our guests, staff and clients is paramount during the COVID-19 outbreak

    The Abrigo Centre has made the difficult decision to cancel our 2020 Imagine the Possibilities Gala because of the COVID-19 virus.

    When a new date, hopefully in the fall, is announced we will let you know. Thank you for your support and understanding at this challenging time. Remember to be safe. Wash your hands regularly and practice social distancing. Thank you.

  • Phone, Email and Online Support Continues

    17 March 2020 / Uncategorized / 0 Comment

    COVID-19 Impacts Service Delivery

    The Abrigo Centre has adjusted its service delivery to provide phone, email and online support. Please note that if you need assistance from our agency please call us at 416-534-3434 during normal business hours.

    All front line staff, starting Wednesday, March 18, will work from home and going forward all regularly scheduled client appointments will occur over the phone. Providing outstanding service will remain a priority as we continue through this transition. Staff will be equipped to work remotely and we fully expect the needs of our clients will be met and special attention made to ensure our most vulnerable clients receive the care they require.

    All Abrigo group activities have been temporarily suspended as well. The health, safety and well-being of all Abrigo Centre clients, volunteers and staff members is paramount.  

    Abrigo will continue to monitor this situation closely and will provide appropriate updates as required. We appreciate your understanding at this time. Working together we can continue to serve our clients and ensure the health of all involved.

  • COVID-19 Service Delivery Modifications

    16 March 2020 / Uncategorized / 0 Comment

    Agency moving to delivery of services by phone

    With the health and safety of our clients, staff, students
    and volunteers in mind, the Abrigo Centre is responding to the increasing
    public health risk due to COVID-19 by taking steps to minimize the threat of
    community transmission. As such, Abrigo is moving to a modified level of
    service delivery. Beginning today, Abrigo counsellors will start a process to
    eliminate in-person client meetings and move to phone based interactions only
    for an indefinite period.

    Abrigo’s Open Intake program, typically running weekdays
    from 1:00 p.m. to 3:00 p.m., will only operate by phone. Clients can now call
    at any time during normal business hours to schedule a phone meeting with a
    counsellor.

    Clients taking part in Abrigo’s Income Tax clinic are now
    being contacted by phone to reschedule their appointment at a later date.
    Abrigo programs such as our Women’s Group, Art Therapy class, Seniors group,
    Success by Six or Fathers’ programs are now suspended until further notice.
    Abrigo’s PAR program is continuing but its status is under review as we consult
    with the appropriate government ministry and our peer service providers.

    Abrigo will review these new protocols regularly and examine
    how best to provide our services based on the rapidly changing environment.

    Abrigo staff members reporting to work will be asked to
    follow social distance guidelines. Staff have been instructed not to attend any
    training, conferences, workshops or external meetings. Employees are also
    advised to avoid all non-essential travel outside of Canada at this time. Those
    who have or will travel outside of Canada will be asked to observe a 14 day
    self-isolation period upon their return.

    Our agency appreciates your support and patience as we
    navigate through this unprecedented time. Please stay safe, vigilant and
    healthy.

  • COVID-19 Update

    13 March 2020 / Uncategorized / 0 Comment

    New screening measures implemented to fight COVID-19

    The health and safety of Abrigo clients, staff, volunteers and student placement workers is of the utmost importance to us. As such Abrigo has proactively instituted a new passive screening process to potentially identify and help stop the spread of COVID-19 or the coronavirus.

    Screening of all clients will begin on Monday, March 16. A simple series of three questions will help identify possible COVID-19 patients.

    We encourage any client who is feeling ill or has a cough, cold, fever, trouble breathing, aches and pains or diarrhea to stay home and contact their family physician, local Public Health unit or Telehealth Ontario.

    If you are in one of Abrigo parenting groups, the PAR group, or Women's group for example and you are not feeling well, please call to let us know of your absence and stay home.

    Stay healthy by washing your hands regularly, avoid touching your face, avoid others who are ill, cough or sneeze into your sleeve or "elbow pocket", clean and disinfect hard surfaces and devices regularly, and practice social distancing by not attending large events. For more information please visit the Toronto Public Health website. https://www.toronto.ca/community-people/health-wellness-care/diseases-medications-vaccines/coronavirus/

    Please stay healthy everyone, thank you for your assistance.

  • Abrigo Seniors Program is temporarily suspended

    12 March 2020 / Uncategorized / 0 Comment

    Status update to be provided on April 1With the rapid growth of COVID-19 or the coronavirus, the Abrigo Centre has decided to temporarily suspend the Life and Hope seniors group until at least April 1, 2020. On April 1 a decision will be made whether to continue with the suspension or establish a new start date. This program normally occurs Tuesday through Thursday on Abrigo's second floor.

    The health and wellbeing of our clients, staff and volunteers is of the utmost concern for our agency. Although the dynamic seniors program plays an important part in the lives of many clients, protecting their safety and that of our staff members, students and volunteers is a priority.

    In addition to the suspension of the seniors program, Abrigo has also postponed an Information Night and Reception for the adult children of our senior clients scheduled for Thursday, March 26. Held annually, the evening is an opportunity for the adult children to experience the Abrigo Centre, many for the first time, and learn more about the organization and how it impacts their parents. This event will be rescheduled for a later date.

    As COVID-19 evolves it may impact other Abrigo programs and services. Watch here for more information as it becomes available.

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